
| About Oceana |
New Zealand Accommodation
The Oceana Resorts & Apartments group is a convenient, flexible and cost effective way to travel throughout New Zealand.
The properties in the Oceana programme have been carefully selected for their convenient locations, quality facilities and high standards of personalised service.
Why Use Oceana?
Bookings for Oceana are available for purchase from your travel agent and represents a significant overall saving on published rates.
You have the choice of pre-booking your entire New Zealand itinerary through your travel agent or you can Book online HERE or book ahead via our Central Reservations Office.
Oceana Resorts & Apartments strongly recommends you to pre-book your accommodation during the peak season from October through to March.
Open-dated vouchers do not ensure availability, so if you have elected to travel on open-dated vouchers, it is strongly recommended that you plan an itinerary and phone ahead to reserve accommodation. There are key locations throughout New Zealand where rooms are at a premium and to avoid disappointment we recommend you to pre-book where possible.
Regardless of whether you have a pre-booked itinerary or are travelling on open dated vouchers, on arrival in New Zealand our Central Reservations office is available toll free for assistance.
Each Property in the Oceana pass programme has toll free reservation numbers listed and can offer a free book ahead service.
Easy to Use Booking System
There are no minimum or maximum night restrictions, simply use one voucher per night at your choice of Apartment.
Any unused vouchers should be taken back to the place of purchase. Check with your travel agent prior to departure on the refund policies, normally there is an administration fee charged and refunds can only be processed on return of the original voucher.
Guaranteed Bookings
Pre-booked reservations made through your travel agent prior to arrival in New Zealand will be guaranteed and a room will be held for you.
If travelling on open dated vouchers and making reservations after your arrival in New Zealand, you will be required to quote your credit card number to guarantee your reservation. All major credit cards are accepted.
Children
Children are welcome at all Oceana properties and the first child under 2 years of age sharing with adults and using existing bedding is free of charge. The extra person rate applies to the second child. Children under 2 yrs requesting a cot or a bed will incur an extra person charge.
Check In and Check Out Times
Check in is 2.00pm on the day of arrival with check out time generally 10.00am. For any variations, please contact the property direct.
Cancellation Policies
Cancellations can be made either direct with the property or via our toll free Central Reservations Office - in either case they must reach the property prior to 4.00pm, 24 hours before the date of stay.
Failure to cancel your reservation 24 hours before the date of stay will result in full cancellation charges.


